Terms of service

TERMS AND CONDITIONS

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OVERVIEW

This website is operated by Cheyenne Group GmbH. Throughout the site, the terms “we,” “us,” and “our” refer to Cheyenne Group GmbH. Cheyenne Group GmbH offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. By accessing the site and/or the marketplace offerings, you confirm that you have read, understood, and accept all these terms of use. If you do not agree to all these terms, you are explicitly forbidden from using the site and/or the marketplace offerings, and you must stop using them immediately.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.



SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS



We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.



SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.



SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.



SECTION 5 - PRODUCTS OR SERVICES (if applicable)

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 

SECTION 6 - REFUNDS

Refund Policy: ALL SALES ARE FINAL AND NO REFUND WILL BE ISSUED especially because our pesronalized services are made to customer specifications and tailored to the consumer's personal needs. However, if a client is dissatisfied with our services, we will make reasonable efforts to resolve the issue.


SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

Payment Schedule: All payments are due in advance

Accepted Methods: We accept payments via bank transfer, credit card, or digital payment platforms.


You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.


SECTION 8 - OPTIONAL TOOLS

It is essential to cover that we may use AI technology.

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.



SECTION 9 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

We may collaborate with other businesses or participate in various affiliate marketing programs. These partnerships may result in the promotion or advertisement of their products or services on our website, where we may earn commissions or financial rewards when you click on or purchase through our affiliate links.

At times, we may suggest products, services, coaches, or consultants; however, such recommendations do not imply an endorsement or guarantee the accuracy of the information provided. While these suggestions are based on our personal experiences, it remains your responsibility to conduct your own research to ensure the accuracy and suitability of the products, services, or professionals recommended.

If we link to a product or website we are affiliated with, we may receive a commission based on any purchases made, at no additional cost to you. Transparency is important to us, so we will always disclose when a post includes affiliate links by adding a clear disclaimer in those posts.

• We only promote products, services, or businesses that we personally trust, have used, or believe will benefit our readers.
• Some references to affiliate products or services may not include a specific affiliate disclaimer every time they are mentioned within our content.
• We participate in the Amazon Services LLC Associates Program, an affiliate advertising initiative designed to allow us to earn commissions by linking to Amazon.com, Amazon.de and related sites.
• All reviews or opinions shared about any products are honest and reflect our true thoughts, regardless of any affiliate relationships.

These affiliate or third-party partnerships do not compromise the integrity of the content, services, or materials shared on our platform. You are not obligated to click on affiliate links or purchase the products or services promoted. Our participation in these programs is based on personal preferences and experience.

Although we offer these affiliate links for your convenience, we do not control the content or information on external websites. Therefore, FAYA INTERIOR DESIFN and its team members, officers, employees, successors, shareholders, and partners are not liable for any content found on those sites or any damages that may arise from your interaction with them.

This disclosure applies to all affiliate links used under the Faya Interior Design brand, including but not limited to our website, social media, emails, courses, documents, eBooks, services, and correspondence. Any mention of affiliate products in these areas is automatically governed by this disclosure policy, which is available on our website at all times in the footer and in each blog post. It is your responsibility to review this policy.

The content on this blog and its related products reflect the opinions of the site administrators and are not intended to provide medical or legal advice. Health, diet, lifestyle, and financial topics discussed are meant for entertainment purposes only.

EARNINGS DISCLAIMER AND OTHER DISCLAIMERS
We may share income reports, customer success stories, product reviews, and testimonials on our website from time to time. While these are accurate and shared for informational purposes, they do not guarantee or promise any specific results or outcomes for you. You are responsible for your own due diligence, and your results depend on your circumstances, abilities, experience, and skills. Therefore, you agree not to hold us, or our team, responsible for your success or failure based on the information, products, or services provided here.


SECTION 10 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments

 

SECTION 11 - DAMAGE TO PROPERTY

We are not liable for any damage to property that occurs during the implementation of design concepts. Clients are responsible for ensuring that contractors and other professionals involved in the project have appropriate insurance coverage.

 

SECTION 12 - PERSONAL INFORMATION

The collection of personal data via the shop is subject to our privacy policy. Please read our data protection declaration.

 


SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally our website or our Service may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders at any time without prior notice (including after you have submitted your order) relating to the service or is incorrect on any relevant website.

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. Any update dates provided in the Service or on any related website should not be taken to indicate that all information in the Service or on any related website has been modified or updated.

 

SECTION 14 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws or local ordinances; (d) to interfere with or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will in any way affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track personal information about others; (i) for spamming, phishing, pharming, pretexting, spidering, crawling or scraping; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website if you violate any of the prohibited uses.

 

SECTION 15 - DISCLAIMER; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or discontinue the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The service and all products and services offered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, neither express nor implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title or non-infringement.

In no event shall Cheyenne Group GmbH, our directors, officers, employees, subsidiaries, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, lost data, replacement costs or similar damages, whether based in contract, tort (including negligence), strict liability or otherwise the use of the Service or any products obtained through the Service, or for any other claim relating in any way to the use of the Service or any product, including, but not limited to, errors or omissions in any content or any loss or damage of any kind arising from the use of the Service or any content (or products) posted, transmitted or otherwise made available via the Service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 16 - AI (ARTIFICIAL INTELLIGENCE) GENERATED CONTENT DISCLAIMER

This website may feature content created by AI or other automated tools. Such content is intended for informational purposes only and should not be relied upon as accurate or dependable. AI-generated content may contain errors, omissions, or outdated information. We cannot ensure the accuracy of any AI-produced content and encourage you to seek professional advice before making decisions based on this information. We accept no liability for any consequences arising from reliance on AI-generated content and reserve the right to modify or remove such content at any time without notice.

SECTION 17 - INDEMNIFICATION

You agree to defend Cheyenne Group GmbH and our parent, subsidiaries, affiliates, partners, officers, managers, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees in connection with any claim or demand, including reasonable attorneys' fees, which indemnify, defend and hold harmless any claim brought by any third party due to your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

 

SECTION 18 - SEVERABILITY

If any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect its validity and enforceability of the remaining provisions.

 

SECTION 19 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms and Conditions are effective until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our website.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any provision of these Terms and Conditions, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination and/or we will deny you access to our services (or parts thereof).

 

SECTION 20 - ENTIRE AGREEMENT
The failure by us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or in writing, between you and us (including without limitation any previous versions of the Terms and Conditions).
Any ambiguities in the interpretation of these General Terms and Conditions should not be construed against the drafting party.

 

SECTION 21 - GOVERNING LAW
These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Diessenhofen, 8253, Thuragu, Switzerland.


SECTION 22 – CHANGES TO TERMS AND CONDITIONSYou can review the most current version of the Terms and Conditions at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website regularly for possible changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

Swiss law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
Consumer information in accordance with Regulation (EU) No. 524/2013
As part of the regulation on online dispute resolution in consumer matters, an online dispute resolution platform from the EU Commission is available to you at http://ec.europa.eu/consumers/odr/.

SECTION 23 – CONTACT INFORMATION
Questions about the General Terms and Conditions should be directed to us at fayainteriordesign@outlook.com.

By engaging our services, you agree to these terms and conditions. If you have any questions or need further clarification, please contact us at fayainteriordesign@outlook.com.